Saturday, May 8, 2010

sigh, singtel, i can still remember back then when u guys are the telecom giant in singapore, and then undoubtedly the best ISP around.

you guys provide ADSL connection, which later became ADSL2, everything seems so promising, and i cant help but think you guys have pressed the self destruct button.

i dun even know where to begin with, ok lets talk about mio tv first.

seriously, the idea of using ADSL2 line to provide mio tv and internet connection, IMO, sucks big time, your guys are self pwning by putting some of the allocated bandwidth to mio tv (im guessing its 10mbps), so instead of full utilizing 25mbps (some says 25mbps, some says 24mbps for ADSL2), you guys bottleneck it to only 15mbps for internet connection, while 15mbps is not bad, it can get better.

the only reason why im not going for starhub is cuz i dun like broadband, the speed is so unstable, and since m1 is using a combination of adsl and broadband, until the day m1 decided to use adsl2(which im not too sure if they will!), i've no choice but stick to singtel, but not for long if this goes on.

and please, what are you guys thinking when deciding on mio tv? singapore already has a very small market, and you guys decided to fight with starhub by... offering... the same programs? ok thats pretty smart of you guys, like SERIOUSLY. so what happened now? 4 years back then worldcup price is only $15, and now its $70, thats nearly 5X greater, and thats a ridiculous rise if you ask me.

whats more, you guys' customer service sucks, there was once my sister called up the 24hours helpline for our shaky internet connection, and you guys hang up the call half way, the problem wasnt solved, wtf!

bad customer service, im not being biased or what, but u guys should seriously looked up to starhub's customer service.

there was once, the wiring for my apartment screwed up, i requested for a technician to come down and fix it, and it took me ONE BLOODY MONTH to convince you guys that it has nothing to do with my phone splitters, like c'mon i didnt pay a bill of 60+/mth to chat with u guys every single day, just incase you guys are sick of talking to customers, you think i like to call you guys everyday?

wtf man, singtel, wtf. i missed the singtel of old, seriously

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